Dear Mark and Adam,
I both purchased 34 Nichol Road and sold 7 Bassett Row via your company some 6 months ago now.
The purpose of this email is let you both know how pleased we were with the whole experience via Sparks Ellison.
In particular I wanted to let you know how diligent, thorough and professional Chris Bailey was throughout with both myself and my wife – especially in the area of conveyancing. The service we received from Chris was excellent and we wanted to let you know that as we feel he is a credit to your brand. In particular we appreciated how pragmatic he was.
As a consequence of this experience we are both advocates of your brand and your services locally here in Chandlers Ford and also where we lived in Bassett. We really hope that you can expand successfully into Bassett as the service of others is well short in that area when compared to that provided by Chris. It feel that others just left the house to sell itself yet Chris worked at it.
Credit where credit’s due.
Thank you for your email regarding our property, and for enclosing a copy of your invoice.
Rest assured, we will drop a key into your office before completion.
We’d like to thank you again for all of your efforts, from valuation to sale agreed to exchange. You all offer an efficient and impressive service, and we will certainly be recommending your services!
Maggie and Keith Bell
Thank you very much. You have been so helpful and we feel confident in your support up till completion.
We are looking forward to viewing the house again with the vendors tomorrow, Friday.
Hi Victoria. Just to let you know that exchange took place this afternoon with a completion fixed for the 14th October. A frustrating process that has required a considerable amount of chasing and double checking for a good part of the transaction and I am very grateful to you for your continued good spirit, patience and support.
We really appreciate all your hard work keeping the chain alive through to completion, especially with all the drama!